Privacy Policy
Effective Date: September 4, 2026
Kapdda The Fabric Store (“Kapdda”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit an enquiry, or request information about our products and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
- Full name
- Email address
- Work email address
- Phone number
- Business or company information
- Information about your fabric, printing, design, sampling, or production requirements
- Any other information you voluntarily provide through our website, enquiry forms, contact forms, email, telephone, or other communication channels.
We may also automatically receive certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests.
- Discuss your custom fabric printing requirements.
- Provide information about our digital fabric printing and related services.
- Understand your design, fabric, sampling, or production requirements.
- Communicate with you regarding your enquiry.
- Provide quotations, samples, or other requested information where applicable.
- Improve our website, products, and services.
- Maintain business and communication records.
- Protect our website and business against fraud, misuse, or security threats.
- Comply with applicable legal and regulatory requirements.
We will use personal information only for appropriate and lawful purposes.
3. Information Submitted Through Lead Forms
If you submit your information through a lead-generation form on Facebook, Instagram, or another advertising platform, the information you provide may be shared with Kapdda so that we can respond to your enquiry.
This may include your name, work email address, phone number, business information, and information about the services you are interested in.
We may contact you using the information you provide in order to discuss your enquiry and our services.
4. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers or technology providers where reasonably necessary to operate our website, manage enquiries, communicate with customers, maintain security, or provide our services.
We may also disclose information where required by applicable law, regulation, legal process, or to protect our rights, property, or safety.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and improve the user experience.
Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Platforms and Services
Our website, advertising, communication, analytics, and lead-generation activities may involve third-party platforms or service providers, including platforms such as Meta, Facebook, Instagram, website analytics services, hosting providers, and communication services.
These third parties may process information in accordance with their own privacy policies and terms.
We encourage you to review the privacy policies of third-party platforms when using their services.
7. Data Security
We take reasonable measures to protect the personal information we hold against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, providing services, resolving disputes, and complying with applicable legal requirements.
When personal information is no longer required, we may delete or securely dispose of it, subject to applicable legal or business requirements.
9. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to request information about how your data is being used and to request correction or deletion of personal information where applicable.
If you would like to make a privacy-related request, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our website and services are intended for businesses, brands, designers, retailers, manufacturers, and other customers and are not directed specifically toward children.
We do not knowingly collect personal information from children for purposes that are not permitted under applicable law.
11. International Visitors
Kapdda The Fabric Store is based in India and provides services to customers internationally.
If you access our website or provide information to us from outside India, your information may be processed in India or in other locations where our service providers operate, subject to applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
Any updated version will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Kapdda The Fabric Store
Surat, India
Services provided worldwide
Email: contact@kapdda.in
Website: www.kapdda.in